Inquiries for Lost and Found Items and Delayed or Damaged Baggage

The below contacts are with in USA / Canada

Lost/ Left behind:

Lost items will be kept at the arrival airport. If you have left something behind, please contact the relevant arrival airport.
Delayed or damaged baggage:

Contact the relevant arrival airport within 7 days of collecting your baggage.

Note: In some cases articles which are discovered within the airport rather than the aircraft cabin may be kept within the airport building or the local police station. Please inquire after confirming who you should contact.

When calling from outside the United States, dial the country code [1] and the number.

City Lost and Found Hours of Operation
S = Summer Timetable
W = Winter Timetable
Delayed or Damaged Baggage Hours of Operation
S = Summer Timetable
W = Winter Timetable
Los Angeles 310-646-1480 8:00-16:00/
20:30-01:00(S)
7:00-15:00/
19:30-00:00 (W)
310-646-1480 8:00-16:00/
20:30-01:00(S)
7:00-15:00/
19:30-00:00 (W)
San Francisco 650-821-0262 08:15-10:30/
13:20-16:00 (S)
07:15‐09:30
13:00-15:00 (W)
650-821-0262 08:15-10:30/
13:20-16:00 (S)
07:15‐09:30
13:00-15:00 (W)
San Jose 408-441-5468 09:15-15:30 (S)
08:15-14:30 (W)
408-441-5468 09:15-15:30 (S)
08:15-14:30 (W)
Seattle 206-246-2986 08:30-17:00 (S)
07:30-16:00 (W)
206-246-2986 08:30-17:00 (S)
07:30-16:00 (W)
Washington D.C. 703-972-0061 07:30-16:00 (S)
06:30-15:00 (W)
703-972-0061 07:30-16:00 (S)
06:30-15:00 (W)
New York 718-425-5415 08:00-16:30 (S)
07:00-15:30 (W)
718-425-5415 08:00-16:30 (S)
07:00-15:30 (W)
Chicago 773-686-5216 05:30-19:00 (S)
05:30-18:00 (W)
773-686-5216 05:30-19:00 (S)
05:30-18:00 (W)
Houston 832-626-2450 07:00-15:30 832-626-2450 07:00-15:30
Vancouver 604-207-5800 11:00-19:00 604-233-1176 09:30-17:30
Honolulu 808-838-0190
Ext. 214
8:00-16:00 808-838-0190
Ext. 214
8:00-16:00

*The hours of operation are shown in local time.

For other countries, please visit ANA Airlines – Airport Lost and Found, Delayed, Damaged Baggage

✆ Call Now: +1-800-221-1212